Version 2026-09-09
PRIME Portal Privacy Notice
This notice explains how the PRIME programme (Department of Commerce & Industries, Government of Meghalaya — the Data Fiduciary) collects and processes your personal data when you create and use a PRIME account, under the Digital Personal Data Protection Act, 2023.
What we collect
Your name, email, mobile number, date of birth, gender, district, preferred language, how you heard about PRIME, and the identity type you select. Optionally, a profile photograph. If you register as an entrepreneur with an existing business, we also collect your business and social-impact details. Your password is stored only as a salted, hashed value; your mobile number is encrypted at rest.
Why we collect it (purposes)
These are necessary to run your account. They cannot be switched off individually, because without them there is no account — withdrawing them means deleting it.
- Create and manage my PRIME account
- Verify my identity
- Issue and manage a PRIME ID, if I request one
- Administer PRIME programmes I apply to
- Send me service communications about my account and applications
These are optional. You choose each one separately, and you can change your mind at any time without affecting anything else:
- Send me PRIME newsletters, event invitations and programme announcements
- Measure how I use this website so PRIME can improve it
We collect only what is needed for these purposes. Your profile photograph is kept private to you and PRIME staff; it is not published, and it is separate from any PRIME ID card you may later choose to generate.
Children
If you are under 18, a parent or guardian must provide their name and consent during registration. We do not use children's data for tracking or targeted advertising.
Your rights
Signed in, your Privacy & data page shows what you agreed to and when, lets you switch off newsletters and analytics, and lets you delete your account. Deletion is held for seven days so you can change your mind, then removes your login, your uploaded documents and your photograph, and strips your name, email and phone number from our records. Any PRIME ID you hold is revoked. Records the Government of Meghalaya must keep — the PRIME ID register, grievance cases and funding decisions — are retained without your personal details attached. You can also ask us to access or correct your data, or raise a grievance, at any time.
Contact
Reach the Data Protection / Grievance Officer via the grievance redressal page. See also our website privacy policy.